QUBE's 2 Years Extended Warranty

Peace of Mind.

Your benefits from this agreement:

  • A. QUBE will furnish labor and replacement parts necessary to maintain the equipment specified on this Extended Service Agreement in operating condition during the term of this Agreement.

     
  • B. If service is needed because of equipment failure during normal usage, QUBE has the option to repair or replace the defective equipment with product of equal or greater features. Replacement products may contain selected remanufactured parts equivalent to new in performance.

     
  • C. If the equipment cannot be repaired, or if parts are not available due to the age of the equipment or discontinuance by the manufacturer, equipment of equal or greater features will be shipped to you.

     
  • D. The warranty period for product commences from the date of your invoice for a period of 24 months, while the free service commences for a period of 1 year from date of invoice. The warranty period shall not be extended or reset if QUBE authorizes the repair or replacement of any components, parts, or complete products by either QUBE or an authorized agent, and shall continue for the remainder of the warranty period from the date of original invoice.
     
  • E. Service will be provided during normal business hours of 9am-6pm, Monday-Saturday (Excludes Holidays).
     
    What is not covered:
  • A. QUBE IS NOT OBLIGATED TO REPAIR OR REPLACE APPEARANCE OR STRUCTURAL ITEMS, OR DAMAGE, WARPING OR RUSTING OF ANY KIND TO THE HOUSING, CASE OR FRAME OF THE EQUIPMENT OR ANY NON-OPERATING PART, OR TO REPAIR OR REPLACE PARTS OTHER THAN THOSE ORIGINALLY INSTALLED DURING PRODUCTION.

     
  • B. THIS AGREEMENT APPLIES ONLY TO THE OPERATION OF THE SPECIFIED EQUIPMENT, UNDER CONDITIONS FOR WHICH IT WAS DESIGNED, AND DOES NOT COVER LOSS OR DAMAGE RESULTING FROM EXTERNAL CAUSES SUCH AS COLLISION WITH AN OBJECT, OR FROM FIRE, FLOODING, SAND, DIRT, WINDSTORM, HAIL, LIGHTNING, EARTHQUAKE, AN ACT OF GOD, OR DAMAGE FROM EXPOSURE TO WEATHER CONDITIONS, THEFT, MISUSE, ABUSE, NORMAL WEAR AND TEAR, DAMAGE RESULTING FROM FAILURE, OR IMPROPER USE OF ANY ELECTRICAL SOURCE, OR DAMAGE CAUSED BY THE ELECTRICAL CONNECTION TO OTHER EQUIPMENT NOT RECOMMENDED FOR INTERCONNECTION BY THE MANUFACTURER OF THE EQUIPMENT.

     
  • C. THE PURCHASER SHALL PERFORM ALL PREVENTIVE MAINTENANCE RECOMMENDED BY THE MANUFACTURER TO MAINTAIN THE EQUIPMENT IN OPERATING CONDITION. LOSS OR DAMAGE RESULTING FROM THE FAILURE TO PROVIDE MANUFACTURER'S MAINTENANCE IS NOT COVERED BY THIS AGREEMENT.

     
  • D. NOT COVERED ARE ANY COSTS FOR REPAIR ON EQUIPMENT COVERED BY A MANUFACTURER'S WARRANTY REGARDLESS OF WHETHER THE MANUFACTURER HONORS SUCH A WARRANTY, ANY CONSEQUENTIAL DAMAGES OR SPOILAGE OF RECORDING TAPE, OR ANY OTHER MAGNETIC MEDIA INCLUDING ANY PROGRAM, DATA OR SETUP INFORMATION RESIDENT ON ANY MASS STORAGE DEVICES SUCH AS HARD DRIVES, CD ROM DEVICES, FLOPPY DISKETTES, TAPE DRIVES OR TAPE BACKUPS, AS A RESULT OF THE MALFUNCTIONING OR DAMAGE OF AN OPERATING PART, OR AS A RESULT OF ANY REPAIRS OR REPLACEMENT UNDER THIS AGREEMENT.

     
  • E. NOT COVERED ARE COSTS OF ANY DESIGN DEFECTS OR REPAIRS REQUIRED DUE TO THE INABILITY TO PROCESS OR DISPLAY DATE DATA.

     
  • F. IN NO EVENT SHALL QUBE BE LIABLE FOR CONSEQUENTIAL DAMAGES OR DELAY IN RENDERING SERVICE UNDER THIS AGREEMENT OR LOSS OF USE DURING THE PERIOD THAT THE EQUIPMENT IS AT OUR REPAIR CENTER OR OTHERWISE AWAITING PARTS.

     
  • G. REPLACEMENT PARTS WILL BE NEW OR REMANUFACTURED.

     
  • H. THIS AGREEMENT DOES NOT COVER APPLICATION PROGRAMS, OPERATING SOFTWARE, OR OTHER SOFTWARE, KEYBOARDS, MOUSE AND OTHER POINTING DEVICES, MONITORS AND DISPLAYS, PRINTERS, SCANNERS AND OTHER EXTERNAL DEVICES AND ACCESSORIES. QUBE IS NOT RESPONSIBLE FOR LOSS OF DATA OR RESTORATION OF PROGRAMS. YOU ARE RESPONSIBLE TO BACK UP ALL COMPUTER SOFTWARE PRIOR TO REPAIR COMMENCEMENT.

     
  • I. ANY AND/OR ALL UN-AUTHORIZED CHANGES OR UPGRADES DONE TO THE COMPUTER WITHOUT QUBE'S CONSENT WILL VOID ALL REMAINING COVERAGE.

 

     
    Limited Warranty Period:
  • Lifetime Warranty:
    		•  • Memory
       
  • 2 Years Warranty:
    		•  • Processor
      • Motherboard
      • Hard Drive
      • Video Card
       
  • 1 Year Warranty:
    		•  • Notebook
      • QUBE LCD and CRT Monitor
      • Optical Drives
      • Media Drives
      • Power Supply
      • Webcams
      • Printers
      • PC Accessories: Tuners, Modems, Wireless Lan
       
  • 1 Month Warranty:
    		•  • Keyboard
      • Mouse
      • Speakers
      • Wireless Keyboard and Mouse

     
         
        Definitions of type of service:

    This is a DEPOT SERVICE Only. You have to send your defective QUBE PC to our repair center.

    Depot repairs are performed by our factory-trained technicians, who repair your reported problem and return your equipment to factory standards quickly and economically

    Call (02) 410-QUBE to request service. When repairs are complete, our Customer Service Department will ship your product back to you via regular Ground Service. Expedited shipping methods are available at additional costs.

     
         
        What to do when equipment requires service:

    A. Call QUBE at the Customer Service Department toll-free number (02) 410-QUBE for:

    • Required Technical Diagnostics
    • Issuance of an RMA number as warranted by the previous process
    • Be prepared to provide your original Invoice Number

    B. Failure to call QUBE’s Customer Service Department prior to product repair may result in a claim being denied.

    TRANSFERABILITY

    • This agreement is non-transferable.

    ENROLLMENT

    • You may enroll at this program within 1 week from invoice date only thru registration by mail, phone or email, thank you.